运输方式 Delivery Method

(更新)本店于2019年7月8日开始,仅提供 SingPost 的 Trackable Shipping,及 M4 Solutions 的 Door-to-Door Service.

我们将会在您下单后的3个工作日(不含周末)将物品送去邮寄。根据SingPost的官方网站,物品将会在2 ~ 5个工作日内送达(不含周末)。M4 Solutions则会在您下订单后的1 ~ 2个工作日内(不含周末)将您的物品送达。

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(2019年7月7日前)本店仅提供新加坡境内快递服务(SingPost),目前仅有两种邮寄方式,Standard shipping 和 Trackable shipping。

我们将会在您下单后的3个工作日(不含周末)将物品送去邮寄。而根据SingPost的网站,物品将会在2 ~ 5个工作日内送达(不含周末)。

我们也曾试过因未知原因物品约1个月左右才会抵达,因此若您有疑虑后急需,请使用Trackable Shipping,以便追查您的邮件。

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另,请在下单时清楚准确地填写您的真实姓名、送货地址及联系方式。同时,如因下列情况造成订单延迟或无法配送等,ZShop集品店将无法承担责任:

1)您提供的信息错误或不够详细

2)货物送达无人签收

3)不可抗力,例如:自然灾害、骚乱、政府行为等

4)无需邮寄的商品

5)选择Singpost普通邮寄方式而货物迟迟未送达等因素

 *注:如在佳节期间购买,送货时间可能会有所延迟,本店也会另行做出通知。

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(Update) As of 8 July 2019, ZShop will be using SingPost Trackable Shipping, as well as M4 Solutions Door-to-Door Service as our main delivery partners.  

We'll take 3 workings days (excluding weekends) to send your items for mailing once you’ve purchased them from ZShop. And according to the official website from SingPost, they will take 2 ~ 5 working days (excluding weekends) to deliver the items to you. Whereas, M4 Solutions will take around 1 ~ 2 days (excluding weekends) for the items to reach you.  

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(As of 7/7/2019) ZShop will be using SingPost to in delivering the parcel in Singapore. There’s 2 delivery method, Standard Shipping as well as Trackable Shipping.

We'll take 3 workings days (excluding weekends) to send your items for mailing once you’ve purchased them from ZShop. And according to official website from SingPost, they will take 2 ~ 5 working days (excluding weekends) to deliver the items to you.

Also, due to some unforeseen circumstances, some customers have tried waiting for 1 month for the parcel to arrive. Thus, should you have any doubts or urgent needs, we'll encourage you to use Trackable Shipping instead, as this will allows you to track you parcel.

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Next, when placing an order, kindly fill in the correct / actual name, delivery address, as well as your contact number. ZShop will not be responsible for cases such as:

1) Particulars wrongly keyed-in or not detailed enough;

2) No one to collect upon the arrival of parcel;

3) Unforeseen force majeure such as: natural disasters, riots, government actions, etc;

4) Items that does not require shipment;

5) Opting for SingPost standard delivery method but faced late in delivery or lost in parcel etc.  

*Note: Time of delivery may vary if your date or purchase is during any festive season. Should these event occurs, our shop will make an announce as well.

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